Frequently Asked Questions

Scheduling and preparing for your massage.

  • Make an appointment by:
    1. Clicking on the ‘Schedule Appointment’ button at the top of any page; or
    2. Calling or texting +52 646 272 8083. We are also on WhatsApp at the same number. If we don’t answer your call, please leave a message and we will return your call as soon as we are available.

  • We are sorry that you need to cancel. We understand that life happens and you may need to cancel. Please call or text us at +52 646 272 8083 at least 24 hours before your scheduled appointment time. If you cancel within 24 hours of your appointment you will be charged 50% of the appointment fee. Please note that after three consecutive cancellations, we will not be able to schedule you for an appointment.

  • We offer 50 minute and 80 minute massages. The time includes 5 minutes at the beginning for you to get settled and discuss specific needs with your massage therapist.

  • It is best to not get a massage when you have a full stomach or have been drinking alcohol. Please tell your therapist about any sensitive areas, recent surgeries or other areas of your body that require your therapist to make adjustments.

  • It is best to wear clothes in which you feel comfortable. After your massage you will likely feel more comfortable in loose-fitting clothes.

During your massage.

  • No, you do not need to get completely undressed. Your comfort is our therapists’ top priority. While most of our clients go completely nude, some prefer to keep their undergarments on. At all times you will be partially covered by a sheet. We only uncover the area we are working on. Genital areas are always covered, and so too are women’s breasts.

  • We take pride in good communications. Please tell your therapist if you are too hot or cold, too much or not enough pressure, turn the music off or on, or music volume up or down.

  • All our massage services include relaxing aromas at the beginning of your massage and warm towels at the conclusion. We use high quality massage oils.

Do you have a question that is not answered here? Please ask here:

Taking care of business

  • We accept USD and Pesos. We also accept most credit cards, including American Express, ApplePay, Discover, MasterCard, Visa and several others.
    Sorry, no personal checks.

  • A tip is optional, and your thoughtful generosity is truly appreciated.

Our massage space

  • We have a private area that includes a sink and toilet. You are welcome to help yourself to a towel from the shelf in the private area.

  • We have. plenty of free parking.

  • Yes, we have both heating and air conditioning.

  • Our address is:
    Km.9.5 carretera Guadalupe-Ej. EL Porvenir, Rancho Bibayoff, 22755 Valle de Guadalupe, B.C., Mexico

    We are co-located with Fernabella’s Lodge and Almagre Café & Deli.

  • Our first language is Spanish. We are also conversant in English.